The customer service at this store is described as unbelievably high standard. Staff members are helpful, knowledgeable, and able to answer all questions. Customers have had positive interactions with the staff, making their shopping experience enjoyable and fun.

Customers have found a large assortment of products available at this store, with reasonable prices. Some customers have also mentioned finding fantastic value on certain items, such as helmets and bicycle accessories. Overall, the products are of good quality and meet customers' needs for outdoor activities.

One customer had a mix-up with an online bike order and was worried they wouldn't have a bike for their son's birthday. However, a staff member named Nicola came to the rescue with top-class customer service, ensuring the customer received their order on time. This level of service left a lasting positive impression on the customer.

Customers have described their overall experience of shopping at this store as great, with excellent staff and fantastic value on products. While some customers found the shopping experience a bit chaotic, the positive aspects such as the variety of products, reasonable prices, and helpful staff outweigh any minor inconveniences.