Customers have described the staff as friendly, helpful, and knowledgeable. They have also mentioned that the staff is willing to go above and beyond to provide excellent service, such as taking orders over the phone and delivering purchases to the customer's door.

Yes, customers have mentioned that the store carries products that are not easily found in big stores. They have also praised the store for having a collection of craft beers that is as good as any they have seen.

Customers have expressed satisfaction with the delivery service, with some mentioning that they received their orders the next day. They have also appreciated the quick turnaround time for large orders and the attention to detail, such as checking expiry dates on products.

One customer shared a positive experience where the staff put together a unique gin hamper for them and hand-delivered it to their door at the exact time requested. The customer was impressed with the high standards of service and the reasonable price of the order.