The shop has 4 highly skilled mechanics on duty who can provide on-the-spot repairs to ensure customers don't get stuck on their way home with small problems like punctures. They also offer same-day servicing and fix all bicycle problems with the quickest turnaround guaranteed.

The shop prides itself on excellent customer service. They were able to use second-hand parts to keep costs down for a student who couldn't afford expensive repairs. They also repaired additional issues like squeaking brakes and a falling mudguard at no extra charge. Customers have praised the friendly and accommodating staff at the shop.

Customers have had positive experiences with the shop's repair services. They have left their bikes for both minor and major repairs and have always been happy with the results. The mechanics take bikes out into real-world conditions to double-check everything is working correctly, which customers find invaluable. The staff also provide advice, suggestions, and options for bike-related issues.

Customers have praised the shop for fixing issues promptly and at no charge. They have also appreciated the shop's willingness to help with small problems like stuck chains or loose pedal guards. The shop has been recommended for its great selection of bikes and accessories, as well as its friendly and helpful team.