The staff at this pet store are described as lovely, helpful, knowledgeable, and friendly. Customers have had positive experiences with the staff, who are willing to provide advice on pet care and product recommendations.

The fish section at this pet store is well-kept, with a good selection of products. The staff in this section are very helpful, friendly, and knowledgeable about fish care. Customers appreciate the advice and opinions they receive from the staff.

One customer had a great experience with a staff member named Fern, who was described as lovely and knowledgeable. The customer initially wanted bunnies but ended up getting two guinea pigs with Fern's help. The customer praised Fern's knowledge of the animals and friendly demeanor.

Based on the positive feedback provided, it seems like this pet store is a great place to visit for your animal needs. The staff are helpful, knowledgeable, and friendly, and the store offers a good selection of products for various pets. Customers have had positive experiences and would likely recommend this pet store to others.