The store is committed to providing the highest levels of trust and assurance by ensuring that every item sold is 100% authentic and in beautiful pre-loved condition.

The store accepts various payment methods including cash upfront, store credit, bank transfer, and PayPal.

Customers can return any item purchased online within 14 days of the delivery date, but this policy applies only to customers in the EU.

Customers can expect efficient and professional service from the store, with a focus on making the selling and buying process easy and seamless. The team is described as engaging, efficient, and down to earth.